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Introduction to Instructor-Led Web-Based Training (IWT)
Introduction to Instructor-Led Web-Based Training (IWT)
Project Overview
Project Overview
This flagship Virtual Instructor-Led Training (VILT) course was designed to onboard learners entering a 4–6 week training program by introducing key systems, tools, and learning expectations.
Audience: New hires
Role: Instructional Designer
Delivery: VILT and supporting materials
Scope: End-to-end course design and development
The Challenge
The Challenge
Learners entered a multi-week training program without a shared baseline understanding of systems or expectations.
The Solution
The Solution
A structured VILT onboarding course introducing systems, workflows, and learning expectations, consistent across classrooms and cohorts.
Process
Process
I began by reviewing the program goals and identifying the systems and concepts learners needed to understand early in the training experience. I structured the content to reduce cognitive load and sequenced topics to build confidence quickly. Content that was important but not necessary for day one was intentionally built into future homeroom sessions, allowing learners to focus on foundational skills first while revisiting more complex topics later.
The course materials were intentionally designed to support engagement in a virtual environment, with clear visuals, structured activities, and consistent callouts. I supported rollout and delivery to ensure alignment between design and implementation. The course was treated as a living product, refined iteratively to improve clarity, engagement, and effectiveness over time.
Artifacts
Artifacts
Richey_VSR Pre_Introduction to IWT.pptxIntroduction to IWT Presentation
Introduction to IWT Presentation
The Intro to IWT course gives participants insight on what to expect during the 4-week training. The course includes two activities and knowledge check questions as formative assessment. It utilizes the required template from the customer. To view the presentation, click the link below.
VSR Pre_Introduction to IWT_Facilitator_Guide.docxIntroduction to IWT Facilitator Guide
Introduction to IWT Facilitator Guide
The Facilitator Guide provides the CA with instructions and a script. It utilizes the required template from the vendor. To view the facilitator guide, click the link below.
VSR Pre_Introduction to IWT_Participant_Guide.docxIntroduction to IWT Participant Guide
Introduction to IWT Participant Guide
The Participant Guide provides the VSR with activity instructions and questions, as well as space to take notes. It utilizes the required template from the vendor. To view the participant guide, click the link below.
Impact
Impact
This course became the standard onboarding experience for learners entering the program.
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